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Halo Hair Extensions FAQ

Everything you need to know about Signature Syn Halo hair extensions. Can't find your answer? Contact our UK-based team.


What are halo hair extensions?
Halo extensions use an invisible adjustable wire that sits under your natural hair at the crown. No clips, glue, or heat bonding — just instant length and volume in under 30 seconds.

Are Signature Syn Halo extensions real or synthetic hair?
Our extensions are made from premium Kanekalon synthetic fibre — engineered to look and feel like real Remy human hair, and heat-safe up to 180°C.

What is Kanekalon fibre?
Kanekalon is a premium synthetic fibre used in professional-grade extensions and wigs. It has a natural sheen, soft texture, and is heat-resistant up to 180°C with a heat protector.

What styles are available?
Straight, Wavy, and Curly — available as Single, Double, or Triple Packs.

What lengths are available?
14", 18", and 22". Not all colours are available in every length — check the product page for details.

How many colours do you offer?
36 shades, from natural blondes and brunettes to bold fashion colours.


How do you apply halo hair extensions?
Place the wire just below your crown, let the extension fall around it, then pull a thin section of your natural hair over the wire to hide it. Done in under 30 seconds — no tools needed.

Do halo extensions work on fine or thin hair?
Yes — they're one of the best options for fine hair as they don't require clips or bonds that stress fragile strands.

Do halo extensions work on short hair?
Best when your natural hair is at least 3 inches at the crown to cover the wire.

Can I wear halo extensions every day?
Yes. They're lightweight, comfortable, and designed for daily wear.

How do I adjust the wire size?
Each halo comes with an adjustable wire. A free spare wire is also included with every order.


Are Signature Syn Halo extensions heat resistant?
Yes — safe up to 180°C with a heat protector. Compatible with straighteners, curlers, and blow dryers.

Can I straighten or curl my halo extensions?
Yes, up to 180°C with a heat protector. Do not exceed this temperature.

Can I dye or bleach Kanekalon extensions?
No — synthetic fibre cannot be dyed. Choose your shade from our 36 colour options before purchasing.


How much do the extensions weigh?
14" = 100g  |  18" = 120g  |  22" = 140g. Significantly above the 80–100g industry standard for fuller, more natural results.

How long do halo hair extensions last?
Typically 3–6 months with daily wear and proper care.

How do I care for my extensions?
Brush gently before and after wearing. Wash occasionally with cool water and mild shampoo. Air dry naturally. Store on the included hanger when not in use. Do not sleep in them.


Where do you ship from?
All orders are dispatched from our UK warehouse. We do not dropship.

How fast is delivery?
Free next business day delivery across the UK on all orders.

Do you ship internationally?
Currently UK only.

What is your returns policy?
14-day returns on unused items in original condition.

What if my wire breaks?
Every order includes a free spare wire. Contact our UK support team if you need further help.


What is the difference between a Single, Double, and Triple Pack?
Single Pack = one halo in your chosen style. Double Pack = two halos for fuller volume. Triple Pack = all three textures (Straight, Wavy, Curly) for maximum versatility.

Which pack is best for thin hair?
The Single Pack is a great starting point. For maximum volume, the Double Pack gives a fuller result.

Which pack is best for thick hair?
The Double Pack is ideal for medium to thick hair. The Triple Pack is perfect if you want all three textures.

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